Shipping policy

Terms of Service

Welcome to Valenia Textiles. By accessing our website and purchasing from our store, you agree to the following terms and conditions.

General

Valenia Textiles reserves the right to update, modify, or discontinue products, services, pricing, or policies at any time without prior notice.

We aim to provide accurate product descriptions, colors, and images. However, slight variations may occur due to photography, lighting, screen resolution, or handcrafted textile characteristics.

Products & Availability

All products are subject to availability. Since many of our products are limited-stock ethnic wear pieces, certain items may become unavailable after purchase due to inventory updates.

In such cases, customers will be informed and eligible refunds will be processed where applicable.

Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR).

We accept secure online payments and Cash on Delivery (COD) where available.

Valenia Textiles reserves the right to cancel or refuse any order suspected of fraud, unauthorized activity, or misuse.

Shipping

Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, or unforeseen delays.

Customers are responsible for providing accurate shipping information.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

We accept returns only for damaged, defective, or incorrect products received.

Intellectual Property

All content on this website including images, logos, designs, branding, graphics, and content belongs to Valenia Textiles and may not be copied, reproduced, or used without permission.

Limitation of Liability

Valenia Textiles shall not be held responsible for indirect, incidental, or consequential damages arising from the use of our products or website.

Contact

For any questions regarding these Terms of Service, customers may contact us through our official store email.